Getting Started With Your E-Commerce Website

From startups and small businesses to huge brands, every business can benefit from an e-commerce website, where they can sell their products or services. In today’s competitive and convenience focused society, no longer do consumers want to go out to buy items, instead, consumers want to shop from the comfort of their own homes, making e-commerce a perfect solution for both businesses and buyers.


But while setting up an online store might seem complicated and time-consuming, it’s actually not too difficult.

Getting your business up and selling is possible with Website Express. This powerful product allows you to quickly and easily create a website and online store powered by WordPress and WooCommerce. To make the transition to e-commerce seamless, we also have a visual builder within every Website Express account. This allows you to design and create beautiful websites without having to write a single line of code.


Let’s start building your website!


What you’ll need to get started:

  • A Website Express account
  • Products or services to sell
  • 30-60 minutes to set up and add products to your online store


Before you begin

Before you jump into Website Express and start building your store, consider the following:

  • Understand your inventory situation. What kinds of products do you sell? How are they typically sold? 
  • How are you wanting to sell? Local delivery? Pick-up only? While shipping is possible using Website Express, it will cost money. Initially, it may be best to start out with local delivery and pick-up.
  • Set aside some inventory for online-only selling. Managing inventory with multiple selling platforms can be tricky at first, so it’s best to make it as simple as possible and develop a personalized system as you go along. 


It may be best to start with about five products or services. Putting an entire inventory up at once can be very overwhelming, and managing the listings, sales, and fulfillment can feel like a lot for an online newbie as well.

Once you’ve chosen the products or services you want to focus on, find or generate pictures, pricing, and a description for each. Note any important attributes or variations in your products (e.g., dimensions, various sizes, colors).


Setting up your website 

  • Enter the Website Express product by clicking on the ‘Website’ tab in the left navigation menu.
  • You will be directed to confirm your site name, tagline, and set your subdomain. This is the URL that users will type in to find your site.


Now it’s time to choose your template. The three at the top are the Dark, Light, and Blank options. These templates DO NOT have an easy commerce solution and may require more advanced coding. Select one of the options that are [Vertical] – With Divi and WooCommerce to ensure your site has the proper functionality.


Preview and compare several different templates. Once you have chosen a template, you cannot change it. 

Once you select a template sit back and relax while your new website spins up. This process may take 3 to 5 minutes to load.

You will arrive at your website’s dashboard. Your stats will be at zero at the moment, this is the place you can return in the future to see how well your website is performing.

On the left-hand side, there will be a button “Edit My Site”. Click it to start editing the front end, or content of your website.

Add your custom HTML here

Editing text/images on your website

It’s time to customize your site! Let’s start with text elements. Click on the text box you’d like to edit and start making changes.


Alternatively, when you hover over an element, a small dark toolbar will appear. Click on the gear icon to pull up a window that provides more options for editing and customization. Click on the window’s green checkmark to save changes.

This same process also works with any buttons on the page. However, as buttons have more options, you’ll need to pull up the editing modal to further customize it. You can do this by double-clicking the button, or pulling it up through the tab bar in the same way that you did with the text boxes.


Now it’s time for images! Many templates will have a large picture set as the background or banner across the top. To change the image, simply hover over it (while not interfering with text or other elements) and double-click. An editing modal should pop up. Click on the “Background” headline. Your current background image should be showing. Click the garbage can icon to delete the placeholder image and then click on the “Add image” icon that appears. You can either drag the image from a file on your computer or click to browse your files for the image you prefer.

To edit other images on the site, simply double-click the image and replace it with your own.

Adding and removing elements on your website

If there are any elements (text blocks, images, etc.) that you don’t want on your website, simply hover over the element and select the trash can icon.


If you want to add elements to your page, either:

  • Hover over the area you’d like to add an element and click the grey “+”,
  • Hover over the element above the spot you’d like your new element to be placed, and look for a green “+”. You may have to actually click on the element above for it to appear.

This will bring up an “add row” selector with different options as to the number of columns in your new element. Perhaps you would like three blocks of text side-by-side? Choose the row with three columns. Maybe a wide picture on the right and a narrow text box on the left?


Choose the row that shows the corresponding spacing. Just want something to go straight across your entire page? Simply choose the first option available, the one with a single column.


Another window should pop up now with several different element options. Search for the Image option to add a picture, the Text option for adding text, or browse to see what other options are available.


Saving your work and moving on to edit another page

Once you’re happy with how your website looks, or every so often along the way, you’ll want to save your progress. Look for the purple icon with three dots at the bottom of your page and click it. The icon should multiply and you’ll now have several purple icons. You’ll also have a green “Save” button in the bottom right corner. Click it to save your changes.


To move to another page to edit, click “Exit Visual Builder” at the top of your page. Once you’ve done so, you’ll see your page exactly as your customers will see it. To edit another page, navigate to that page and then re-enable the visual builder using the button at the top of the screen.


Changing the logo and contact information on your website


To change the logo and contact information on the website you will need to navigate to the WordPress dashboard. To do this, click the name of your business in the top left corner of the screen. Once in your WordPress dashboard, in the left navigation bar click the Divi tab.

You are now on the general settings tab. The top row is where you change the logo. Click the “Upload” button.


Once you’ve uploaded your logo, scroll all the way to the bottom of the page and click the green “Save changes” button.


Next, we’ll plug in your business’ contact information. Back in the left navigation. You may notice that the Divi Builder tab has extended to include several sub-headings. Click on “Theme Customizer”.


This should bring up a new page with a different left-hand navigation. Click on “Header and Navigation”, and then “Header Elements”. The navigation bar should now contain two text bars for you to plug in your business’s information.


Click the blue “Publish” button at the top of the page to save your changes to your webpage.


Setting up your online store 


To begin building out your store, you’ll need to navigate to your WordPress dashboard. Once on the WordPress dashboard hover over the WooCommerce tab in the left navigation and click Settings.


Once on this page, look to the top right corner. You should see a tab with the heading, “Help” and a downward arrow. Click on it.


An entirely new menu should pop down. Looking at the top left side, you should see four different tabs. Click on the Setup Wizard tab, then the blue Setup Wizard button. Follow all the steps and fill in all forms (as applicable).


Adding products to your online store


Now it’s time to add products into your online store! Back on the left side navigation bar of your WordPress Dashboard, you should see the tab, “Products”. Click it.


You will see a couple of placeholder products already in your store. You can either edit one of these, or you can start from scratch to add your own products to the store by clicking the “Add New” at the top of the page.


To use the template, simply double-click the product name and replace the existing text with your own. By scrolling down you will see a space for you to input the price of your product, as well as the number of items in your inventory, and a place to add any attributes.

You will also be able to replace the image by clicking the “Product Image” on the lower right side. Click on the image to replace it with your own. If you’d like to add additional images, look just underneath to the “Product Gallery” and click on “Add product gallery images”.


Setting up payments for your online store


To set up the ability to take payments, hover over the WooCommerce tab in the left navigation and click “Settings”.


Click the “Payments” tab.

There will be a number of options available to you. All are turned off unless you enable them, which you can do by clicking on the toggle. It should turn purple once activated. Next, click the “Setup” button to the right of the option you just chose, and it will take you to a page of information to fill out to fully setup the process.


  • If you would like to use a different payment processor (ex. Stripe), WooCommerce has a variety of additional plugins for this. To add it, hover over the Plugin tab on the left navigation bar, then click “Add New”. Once on that page, look for the “Search Plugins” text box and search for “WooCommerce Stripe”. Once it appears, simply click “Add” and “Enable”. Then return to the payments tab from previous to set it up.


Congratulations, you now have the knowledge you need to set up your own online store. Happy selling!



WooCommerce and Divi Builder have extensive documentation and tutorials on how to set up, edit, manage, and operate your store. 


By Operations Manager 01 Jun, 2021
300 million—the number of people on Instagram every single day. Businesses are taking advantage of Instagram by using it as a resource to gain popularity and increase their customer base. In fact, top brands like Nike and National Geographic have over 60 million Instagram followers! So why would any business pass up this opportunity? If you’re not a regular ‘grammer, starting your own page (and growing it) can be overwhelming. The success of your Instagram will be determined by how you run your account. These Instagram tips will help you gain a booming fan following, and lead the way to sensation status. Instagram Tips #1: #Hashtags Hashtags could be one of the most important components of gaining popularity on Instagram. Posts that include at least one hashtag have seen up to 12.6% increased engagement . To put it simply, hashtags are a tag that helps categorize photos with the same theme or content. In your mastery of hashtags, make sure to keep them short, simple and most importantly, relevant. For example, when posting a photo of my fancy new watch, I may use the hashtags #watch, #michaelkors and #rosegold. Short, sweet and descriptive. If you want to connect to local ‘grammers, hashtags with your location are a good idea. Additionally, many businesses create their own unique hashtag and ask their followers to use it. For example, Coca-Cola encourages their fans to post Instagram Coke photos with the hashtag #ShareaCoke . This can be a great marketing tool, and help define your brand online. Another important note to remember is to not over-hashtag, as this can make your posts look spammy, and will actually attract other spam accounts. Instagram Tips #2: Tag a brand When you tag another Instagram account in your photos, your photo will show up in the brand’s ‘“photos of you” section of their profile. They will receive a notification, and with any luck, may even engage with your post! Better yet, they could also start following you back, or even re-gram your photo! Make sure the photo actually features the brand, otherwise you can get flagged for spam. Most big brands will have an Instagram account, and chances are, they probably have an expansive list of followers themselves. For example , a jeweler could take a photo of a piece from their newest collection, and tag the designer in the photo. Getting some exposure from a big brand could help you significantly increase followers, and in turn, get more likes! Instagram Tips #3: Use Visually Appealing Photos Although it seems obvious, this point is oh-so important. You don’t have to be an expert photographer to have a stellar collection of Instagram photos, but you may need some practice. One of the most important bits of advice is to keep it simple. If you are featuring products in a photo, make sure the background is simple so that your product stands out. A cluttered photo will take away from what you are trying to promote. Sometimes, a crisp white background is the best option. Instagram has many filters to choose from, so take some time to play around with them to see which one suits your photo best! Does your photo look best without a filter? Simply leave it alone! Alternatively, Instagram gives you the option to use their editing tools, where you can make some simple adjustments like brightening or removing shadows, rather than choosing a filter. Take a few different photos and decide which is the most visually appealing. Taking good photos may take a bit of time, but like anything, practice makes perfect. Don’t give up, and you’ll be taking photos like a pro in no time! Instagram Tips #4: Know Your Audience It’s important to remember your audience and who you are targeting with your posts. What is the purpose of your Instagram page? Whether the purpose is to educate, promote or entertain followers, you should keep that in mind with each and every photo and caption. If your account is purely professional, keep it informative and concise. If you are marketing towards a younger audience and want to keep things fun and upbeat, ensure the dialog matches accordingly. Try using some emojis, be goofy and have fun! Show people what you are passionate about, and just remember to target the people with your same interests! Instagram Tips #5: Ask For It Your Instagram account is a conversation point with your customers. Most followers scroll through their feed passively, and won’t take any action unless it’s asked of them. Give them a call to action, and ask for it! For example, Double tap if you like coffee, tag a friend who likes coffee, share this photo if you love coffee, click the link in our bio for free coffee, etc. (Can you tell what’s on my mind right now?) If your customers oblige, this will increase your page’s activity, likes, and followers. Most importantly, don’t forget to have a little bit of fun! Happy ‘grammin!
By Operations Manager 01 Jun, 2021
The importance of responding to customers online could not be more prevalent as reviews continue to grow more than ever before. Aside from the fact that reviews from customers help others decide whether they should visit a business or not, reviews are now more prevalent on search results pages—meaning a lot of eyes can see what is being said about your company online. The influence that reviews have on shoppers is staggering: more than 88% of online shoppers incorporate reviews into their purchase decisions (Webrepublic, 2015). Businesses are told to get more reviews on review websites to keep attracting new customers. With so many review websites out there, where does a business even begin? Your business may be afraid to manage customer reviews on review sites as you may not want to end up in one of these situations: receive zero reviews receive zero recent online reviews receive negative online reviews or, your business simply has unmanaged online reviews across multiple review websites Unfortunately, your business is missing out. This lack of free online word of mouth is actually hurting your business through inaction, because reputation drives conversion. 1) Business reviews and social posts help shape your company’s online reputation In fact, one of the worst things your business can do is ignore your online reviews and social posts. As easy as it is to make a mistake when handling your business’s online reputation, it can also be easy to recover if done properly (and with apology). While damage will inevitably happen, your business can take steps to mitigate the degree of damage that can occur. The biggest mistake of all your company can make is not participating in helping to shape the conversation about your company online. 2) Business reviews provide valuable feedback for your business While it can be easy for your business to take negative comments to heart, it is important to recognize that reviews are constructive feedback. All in all, reviews are valuable feedback! They help your company gauge their performance and see how you can improve. There is always room for improvement and a lot can be learned even from positive business reviews. Through reviews, your business can see which products or services you should be boasting, which needs work, and even discover which employees rock at customer service. 3) Your business reviews can now appear in search results Search engines have caught on to the popularity of reviews and are now displaying them more prominently. So, if someone searches for your business, there is a chance that reviews from review websites could be displayed on the search engine results pages. In Google’s markup—the annotated content that appears in search—of a company or product, business reviews and ratings can now be included in search results. In other words, when a user performs a search on Google, Google will find and possibly display review summaries from online business reviews and consumer ratings. Below is an example of how business reviews now showing up in search results. 
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